Effortless office management—calm, seamless, and stress-free

In addition to general administrative tasks, I can provide more specialized support including project management, research, and managing more confidential information. 

Start by scheduling a free, no-obligation call to explore how we can collaborate to support your business. Whether you have a clear list of tasks to delegate or are unsure where to begin, we’ll assess both your immediate and long-term needs. Afterward, I’ll provide a tailored proposal, and if we’re a good fit, we can move forward with a service agreement.  During our discovery call, we’ll discuss your goals, preferred communication methods, and outline the first steps to ensure our partnership is set up for success.

I graduated from Durham College with a diploma in Medical Office Administration and spent 12 years working in a fast-paced medical office environment. In 2017, I relocated to British Columbia and transitioned into a role as an Operations Manager for a thriving online business in the health industry. This position has allowed me to further develop my expertise, expanding beyond administrative tasks to include graphic design, project management, and website design and maintenance. 

I am proficient in a wide range of tools across various categories. For email marketing, I excel with Mailchimp, and for graphic design, I use Canva. I manage social media through Hootsuite and Linktree. In productivity, I'm skilled with Microsoft Office, Google Suites, Trello, and Asana. For communication, I use Slack and Zoom, and I handle customer support with Zendesk and Discourse. I also have experience with Vimeo, Acuity, WordPress, and Healthie for scheduling, video hosting, and website management. 

I use a project portal that tracks all of my worked hours. Weekly reports are sent to you via email. A notification is also sent if you’re getting close to exhausting your purchased hours. 

I communicate with my clients via email, Zoom, Google Meet, text, and phone. The type of communication available will depend on what we have agreed upon.

My current business hours are Monday-Friday, 9 a.m. to 5 p.m. PST (with flexibility for other time zones).  

I understand how important the security and confidentiality of your information is. As your virtual assistant, I take your privacy seriously and have implemented several security measures to protect your data. These include using encrypted communication channels, secure file-sharing platforms, and password managers with two-factor authentication. I also regularly update my software and devices to ensure they are protected against any potential threats. 

During the new client onboarding, I will help you determine how many hours you will need each month. Unfortunately, due to the nature of our work, we are unable to roll over unused hours.